Closeronline.co.uk - Your questions answered
Newsletter
I want to register for the newsletter - what do I need to do?
Just click on the 'E-Newsletter' link which is on the left hand side of the site, complete a few details and click submit. You will then get a message on screen to confirm your details have been submitted.
If I register for the newsletter will I get lots of junk email too?
Only if you tick the box to receive selected promotions and offers will you receive any other emails from Closeronline. We do not give your details to third parties.
How do I unsubscribe from the newsletter?
To unsubscribe, simply click the unsubscribe link at the bottom of any Closeronline.co.uk newsletter that you receive. Unsubscribing from the newsletter will not close your Closeronline account so you will still be able to comment or join in the forum discussions.
Commenting on story, submitting a story and adding a confession
How do submit a story to Closeronline?
Email us your story using editor@closeronline.co.uk
How do I add a confession to Closeronline?
At the moment you just need to email it to us at confessions@closeronline.co.uk Very soon you will be able to add these to the site yourself.
Do I have to use my real name as a username?
It is up to you what name you choose as a username.
Are my details secure?
We make every effort to keep your details secure. To view our privacy policy, click here.
How do I join the Closer diet program?
To join closerdiets.com, click here.
Registering and technical
I want to register but the system won't accept the username and password I want to use. Why?
If this happens please contact us by emailing us on technical@closeronline.co.uk. If you are having trouble logging into Closerdiets.com please contact help@closerdiets.com.
I can't play the videos or view some of the site - help!
If you are having problems playing viewing or viewing some of the site it could be because either the computer you are using doesn't have the latest version of Flash or your Internet browser's cache needs clearing.